If there is an update option tap it and follow the prompts. Andrea Jones. Posted: August Fix Your Stuff Community Store. Back Answers Index. I've done something with the data. The phone does not download any apps. View the answer I have this problem too Subscribed to new answers. Is this a good question? Yes No. Voted Undo. Score Check if you have too many photos or videos on your device, which may be eating into the storage.
Move these files to your computer to increase the space of your device. You may have to uninstall some apps if you need enough space for large apps. To uninstall the apps, go to the Settings menu of your device and look for Apps or Application Manager. Now tap on the apps that you want to uninstall, and you will get the option to uninstall the app on the next screen.
Tap on uninstall and confirm the uninstallation. Alternatively, users on the latest version of Android will be able to long-press on the app they wish to uninstall, and they will automatically see the options to uninstall the app on the top of the screen.
All you need to do is drag the app icon to the uninstall option on the screen, and the app will be uninstalled. This error is related to the Play Service and not specific to your device. Clear the data for Google Services Framework to resolve this problem.
Follow these steps to remove the data files:. Once you clear the data, head into the Play Store and check if the error has been resolved. If you still find the same error showing up on your screen, then access the Google Play Site from your computer.
Install the app to your computer, and then the app will work on your device. These errors can occur for some problems with the Google Play Store. However, the best solution for all these errors is to clear the cache and data of Google Play Store and Google Services Framework from your device and check if the problem is resolved. For most of our readers who found any of these errors while downloading apps from the store, this solution seemed to have worked.
We have mentioned the steps for clearing the cache and data files in the solutions above. Restart your device after deleting all the files and then check if the problem has been fixed. When you get this error, you must first delete the cache and data of Google Services. We have mentioned the steps for doing this in the solutions above.
If this does not fix your problem, then check if you are still logged in if you are using a Wi-Fi connection that uses a web page login.
If it still does not work, you must try connecting to a different Wi-Fi network, and if you do not have the option to connect to another Wi-Fi network, you must use the mobile data option. Remember that this option will use up data from your plan, and if you do not have a plan, you may incur charges. The problem usually occurs because of the Wi-Fi connection which is being used. It is why you must establish a proper Wi-Fi connection, or you must use your mobile data.
All these solutions can work on some Android devices. While these solutions are not tested on every Android device, most of them work successfully for all our readers using various Android devices. This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.
What is the model number of your ZTE phone? Chosen Solution. Hi, Can you access and download content from the internet OK? If so check that the Play Store app is up to date. Once update has been completed try again. Was this answer helpful? The same holds true for errors and glitches that affect your AndroidOS device. While the operating system supports a wide array of applications, it is still possible to encounter errors making your smartphone nearly useless. This article will walk you through some troubleshooting steps and fixes so you can get right back to installing apps on your Android device.
Downloads are dependent on having free space to download to. Most apps are only a few megabytes, but some are larger. Do you have enough space on your device? Do you have to perform some spring cleaning before adding new stuff? Note : Because the Android interface varies by manufacturer and version, our tutorial covers general specifics that should work for everyone.
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