You will notice a warning that will tell you that all data will be deleted. Press Ok to confirm and then open the Play Store to look for the app and begin the download. Check if this helps you fix the problem on your Android device.
Google Play Services is the process through which your applications communicate with various sections of your device.
It enables sync and ensures that push notifications are sent to the device apps on time. Google Play Services plays an essential role in the working of applications. A problem in the cache or data files of the Play Services can cause a problem when it comes to downloading the applications from the Play Store. Once the cache files have been wiped, check if the problem is fixed.
If you can still download apps from the Play Store, then follow the same steps to return to the screen from where you cleared the cache.
This time, you must tap on Clear Data to delete the data. You will notice a warning on your screen. Tap on OK to confirm deleting the data. The data synchronization of your device that allows the syncing of data can help you solve the problem. Several readers found this to be an easy way of resolving their apps not downloading from the Play Store.
Once you have completed this step, go back into Google Play Store and check if the app is being downloaded now. Once the new updates are installed, your device will automatically restart. After the restart, check if the apps are being downloaded to your device now. Resetting the Google Account can help you solve the problem of your Android not downloading the apps.
When you reset the account, you will be deleting the entire account and starting all over again. It means you should know your Google Account username and password. If you do not have these details, then you will not be able to add the account back to your device again. The Google account will be removed entirely from your device, and it will be added all over again. If you have more than one Google accounts on your device, then make sure you remove all the Google account.
After deleting the accounts, you will have to start entering the accounts once again into your device. Go back to the Settings menu of your device and tap on Accounts once again. Now you will find the option to Add Account. Tap on Add Account and complete the process of adding the account to your device. You must follow these steps to add all your Google accounts, and once this is done, return to the Play Store and find out if this has resolved your problem.
Sometimes, your Play Store updates may be the cause of the problem. So, uninstall the update and allow the app to update once again. It can help in solving the problem.
Once the updates are re-installed, try to download the apps repeatedly to check if it is working as expected. Once the app has been updated, head into the Play Store and check if the apps are now being downloaded or not.
For users who cannot fix the problem with any of the above solutions, our last resort, which happens to resolve many Android issues effectively, reset your device to factory settings. All data will be deleted from your device, and all third-party apps will be removed. You will also lose personalized settings because the phone will go back to the default settings. It is why you must create a backup for the data that you consider essential. You can back up the data on a computer or use your Google account to back up the data.
Your phone will give you the option to back up the data on the Google account before you reset the device. Once the reset is complete, your device will automatically restart. Go to the Play Store and check if the problem you were facing has been fixed. The first step is to switch off the Wi-Fi on your Android phone, and switch it on again after few seconds.
Long tap on the SSID, i. Post clearing the list, log in to your Wi-Fi network and try accessing the internet. Now connect with the network and again and give it a try. The steps to resolve the Bluetooth connectivity issues are same for your smartphone running Android 7. The first step is to unpair the device and then pair again. You can also clear the list of your car infotainment system if you are pairing your phone with your car system. Besides, simply switching off and switch on the device worked for us in most of the cases.
Let us know if the above mentioned steps helped you in resolving such issues. You can also refer to our previous article to fix common issues with smartphones running Android 7. For Quick Alerts. Subscribe Now. For Daily Alerts. Must Watch. By Rohit. Most Read Articles. Samsung One UI 4. Best Cameras Best Selling Upcoming. Apple iPhone 13 Pro Max. Vivo X70 Pro Plus. AkshayKumar46 Paper Tape. Can't download or update my App. Moto G4 plus , PM I can't update or download new app from play store.
Plz help me. Reply 0. Re: Can't download or update my App. Moto G4 plus , PM wrote: I can't update or download new app from play store. Hi AkshayKumar46, Are you on roaming while you are trying to update or download a new app from the Play Store?
Regards, JM Motorola Support. This helped me too. I tired in WiFi it works fine. Forum Home.
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